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FAQ

Frequently Asked Questions

Who is We Love The Movies (WLTM)?
We are an online retailer located in Nevada, USA, specializing in 4K, Blu-ray, and DVD physical media.

Why shop with WLTM?
We offer the highest quality at the lowest price, along with fast, safe shipping. It’s a rare combination of service that ensures a completely hassle-free purchase for you.

What products do you offer?
We offer Region-Free (4K, Blu-ray, and DVD) physical MOD media in brand-new, plastic-sealed condition.

What overall quality can I expect?
You can expect high-quality audio and video, full-color discs, and premium, glossy, double-sided artwork inside a brand-new, sealed 4K, Blu-ray, or DVD case.

Will the case artwork match the image on the product page?
Yes. The images on our product pages are digital scans of the exact front case cover artwork of the item.

What is Region-Free?
Region-Free means the disc is compatible with all playback devices (e.g., Blu-ray players) worldwide. This solves playback issues commonly caused by region-locked players in different countries.

What does MOD mean?
Manufactured on Demand (MOD) is used for content that is streaming-only or not available in stores. MOD utilizes a laser-burning process, in contrast to mass-produced retail discs which are pressed using an injection-molding process. 

Can I use a game console for playback?
Yes, you can. All of our Blu-ray and DVD products are confirmed to be compatible with Sony and Microsoft game consoles equipped with disc drives. All of our 4K UHD Blu-ray products are confirmed to be compatible with PS5 (with disc drive) and Xbox Series X.

Will a 4K disc play in any Blu-ray player?
No, all 4K discs require a 4K UHD Blu-ray player for playback. 4K discs feature 2160p video resolution (UHD), whereas standard Blu-ray players are limited to 1080p video resolution (HD).

What are the exact video resolutions for 4K, Blu-ray, and DVD?
4K discs are 2160p video resolution (UHD), Blu-ray discs are either 720p or 1080p (HD), and DVD discs are 480p (SD). We always note the exact video resolution and format on each product page for your convenience.

What delivery method do you use?
All orders ship within 1 business day, packaged safely in a shipping box. USA orders arrive in 2 to 5 business days via USPS Ground Advantage. International orders arrive in 6 to 15 business days via USPS First-Class Package International Service.

Which countries do you ship to?
We ship to the United States, Australia, Canada, and the United Kingdom.

How do I track my order?
An order update including a tracking number will be emailed to you once your order ships.

Which payment methods are accepted?
We accept all major credit cards (processed securely via Stripe and PayPal), along with Google Pay and Venmo.

Are my payment details confidential?
Absolutely. Your purchase is processed strictly by secure, encrypted payment gateways (Stripe and PayPal). We never have access to your payment details; we only receive your order details to process and ship your package.

Am I required to register to place an order?
No, you can check out as a guest, or create an account to view your order history and save your shipping address for future purchases.